MM
Monica M

1 reviews | Active since Feb 2017

09 Feb 2017, 14:22

STILL WAITING!

<p>I have been waiting for my FNB card now for a week and a half. It was confirmed for yesterday between 12h00 & 16h00. Nothing happened. When I phoned them this morning, they said they will put in a request for delivery today because I do not want to wait until Monday. When I phoned the about half hour ago, there was no progress. REALLY?? HOW LONG MUST I WAIT????</p>

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Replies (2)
CCD Couriers
CCD Couriers's reply09 Feb 2017, 17:21
Official

Good afternoon Ms. Muller,

Confirming that an appointment is scheduled for delivery Monday (13-02-2017) between the hours of 12:00 and 16:00.

Upon delivery you will need to produce the following documents for verification and FICA purposes (clear copies of both documents are required):

• Your valid green bar-coded ID/smart ID card

• A proof or residence that is in your name, has your physical address on it and not older than three months.

The proof of residence should not be a once off statement/letter or any document from FNB or Discovery.

Please accept our apologies for the inconvenience caused due to the non-delivery of your card and we thank you for taking he time to bring this matter to our attention.

Kind regards,

The CCD team

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***

www.ccdcouriers.co.za

Best regards,

CCD Couriers
CCD Couriers's reply16 Feb 2017, 13:50
Official

Good afternoon Ms. Muller,

Confirming the successful delivery of your card on Monday (13-02-2017).

Kind regards,

The CCD team

***

***

www.ccdcouriers.co.za

Best regards,