DD
Desire D
1 reviews | Active since Nov 2018
29 Nov 2018, 13:52
SHOCKING service from CCD Couriers !!!!
I was told my card would be delivered between 08h00 - 10h00 - no arrival. Made sure I was at home to collect having to have cancelled meetings to accommodate. 4 calls later , to 4 different people no one can tell me where the courier is or what is happening with the delivery. On all 4 occasions I was promised that I would be contacted "5 minutes" later …..NOTHING!
Helpful (0)
Replies (2)0
Replies (2)
CCD Couriers's replyOfficial
29 Nov 2018, 16:22 Good afternoon Mrs Desire L Mc Donald Confirming that your parcel has successfully been delivered.I apologize for the inconvenience caused to you in this regard. Please don't hesitate to contact me should you require any further assistance, now or in the future. Kind regards, Kayleigh Smit Executive Manager - Communications *** www.ccdcouriers.co.za ***
Best regards,
CCD Couriers's reply29 Nov 2018, 16:22
Official
Good afternoon Mrs Desire L Mc Donald Confirming that your parcel has successfully been delivered.I apologize for the inconvenience caused to you in this regard. Please don't hesitate to contact me should you require any further assistance, now or in the future. Kind regards, Kayleigh Smit Executive Manager - Communications *** www.ccdcouriers.co.za ***
Best regards,
DD
Desire D's updateReviewer Update
29 Nov 2018, 19:00I appreciate the response to my public complaint....however the lack of service and delay only seemed to be rectified after my above complaint.
DD
Desire D's update29 Nov 2018, 19:00
Reviewer Update
I appreciate the response to my public complaint....however the lack of service and delay only seemed to be rectified after my above complaint.