Shocking

Pathetic. I have been waiting till 15:30 for my FNB card to be delivered, only to phone the help centre to find out the driver “couldn’t find the address” and therefore the card has been returned to the offices. Surely your drivers have customers numbers to contact them if an address can’t be located? Or to atleast let customers know the card has been resturned Now I have to wait another 3-5 business days. Shocking.