1 reviews | Active since Jul 2016

01 Jun 2017, 15:47

Seriously FNB & CCD Couriers what is going on!

<p>My card was supposed to be delivered on the 25th May by CCD couriers, at 16h00 I received an sms stating that they are experiencing delays and that an agent would contact me soonest. I received a call at 17H00 from the agent apologising and she then rescheduled my delivery for the 1 June. Patiently waiting all day I receive the same sms at 15h30 today stating that they are experiencing delays! I am highly annoyed and really can’t believe the poor level of service!</p>

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Replies (2)
CCD Couriers
CCD Couriers's reply01 Jun 2017, 15:53
Official

Good afternoon MISS NUHAA ISAACS

We confirm receipt of your delivery query which will be investigated and we apologize for any inconvenience caused.

I confirm that CCD CPT Management will make arrangements to get your card delivered to you today, 1 June 2017.

[FRB*** MISS NUHAA ISAACS]

Regards,

Johanita Porter

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CCD Couriers
CCD Couriers's reply01 Jun 2017, 17:14
Official

Good afternoon Ms. Isaacs,

Confirming that your parcel has successfully been delivered. We sincerely apologise for the inconvenience caused due to the late delivery.

Kind regards,

The CCD Team

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www.ccdcouriers.co.za

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