Scheduled time for delivery 4 days late!!!!

My discovery credit card was supposed to be delivered yesterday 18/04 between 10h and 12h. I postponed a meeting I had to attend to wait for my card. At 12h I phone CCD Couriers to enquire where my card is. They indicate that couriers are running late, and reschedule for between 14h and 16h. At 16h I phone again enquiring where they are. The lady in the call center indicates that she will enquire with them and phone me back. I did not receive a call-back. Early this morning 19/04 I get a call from CCD Couriers telling my that they tried to deliver my card yesterday (!!), and that they could not get hold of me (!!??). Really? Then....my card is scheduled for delivery on Thursday the 21st because they are fully booked until then. I indicate to them to rather send my card back to FNB and I will pick it up from my branch as I am not waiting on them again only for them not to arrive. This is terrible service and communication. I also think it is totally unprofessional that FNB uses such a company to provide services to them. I also blame my bank for making such poor decisions. I will never use CCD Couriers. Ever. Besides bad service, they also **** to my face.