RMB and FNB should not use CCD Couriers!!

<p>Leone Rouillard I am furious - I ordered a new RMB credit card and was told by CCD in Cape Town that they will deliver it on Tuesday 23rd May. I then received a sms from CCD Couriers telling me that they cannot get hold of me (there is no record on my phone of a call from them) and that I must phone their number in Cape Town. I have been phoning that number but there is no reply - ever! I then phone RMB card division to complain that CCD are not replying. They say that they will follow up and come back to me. Does not happen. I phone CCD in Jhb to tell them about my problem, and they tell me to phone the same number in CT. I then make a fuss so they undertake to "escalate" the problem and come back to me. They don't! I then phone RMB's service suite very early this morning, and am told that they will follow up and come back to me by end of business today. They did not. I am so furious, that I can spit!</p>