MF
Mandla F

1 reviews | Active since Sept 2013

16 Oct 2018, 09:14

Really DISGRUNTLED by the service I received from CCD Couriers.

I am really disgruntled by the service I received from CCD Couriers, they received my card last week and they never phoned me to make an arrangement until I had to call to follow-up, when I gave them the call that was the first time they took my address (meaning I would have not received my card if I didn't call) because they did not have my address, I was suppose to received my card today if they gave me a call last week.

This is really poor service especially considering that I am suppose to sign some papers after receiving my card(I have other commitment ) and this waiting process is delaying some of the things I am suppose to do .

All I am asking is please can I receive my card today, I am located in Sunninghill Sandton anytime from 9:00 to 16:00 I am available.

Looking forward to your positive response soon.

0
Replies (3)
CCD Couriers
CCD Couriers's reply16 Oct 2018, 11:05
Official

Good day MR Mandla D ***ane

We confirm receipt of your correspondence. A member of our management team will be in contact with you shortly in order to attend to this matter.

Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***

CCD Couriers
CCD Couriers's reply17 Oct 2018, 07:36
Official

Good day Mr Mandla D ***ane,

We can confirm that your parcel was delivered on the 16th of October 2018.

Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***

MF
Mandla F's update17 Oct 2018, 09:13
Reviewer Update
Thank you very much CCD Couriers, my query was resolved quickly.