AM
Andy M

1 reviews | Active since Nov 2011

12 Feb 2018, 14:19

RATHER CANCEL MY CARD THAN USE CCD COURIERS FOR CARD DELIVERY

I am so sick of CCD couriers thinking that customers work for them. Every single time a card is to be delivered by CCD there is a problem and I do not know a more arrogant delivery service. I have got to the stage where I will rather cancel my business cards than have to deal with this company. I am still waiting for a call back from an executive of the company from the last time I had a problem with this useless company with my ABSA card but they are too important to get involved. 4 calls in a row this morning without even the courtesy of leaving a message because apparently I have time to put up with being badgered the whole day because it suits them. Can't wait for the banks to wise up and use another company like Mr. Delivery or Uber to deliver cards. You are meant to provide me with a service not the other way around!!!!!!

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Replies (2)
CCD Couriers
CCD Couriers's reply12 Feb 2018, 17:32
Official

Good afternoon Mr Milne,

Thank you for taking my call.

I confirm that your card is scheduled to be delivered tomorrow (Tuesday 13 February 2018) as agreed.

Kind regards,
Kayleigh Smit
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www.ccdcouriers.co.za
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CCD Couriers
CCD Couriers's reply16 Feb 2018, 13:01
Official

Good afternoon Mr Milne,

Confirming that an executive manager did make contact with you on Tuesday 13 February 2018 and that your Diners Club was successfully delivered as arranged.

Kind regards,
Kayleigh Smit
Executive Manager - Communications
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www.ccdcouriers.co.za
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