1 reviews | Active since Feb 2013
Promises, promises...Lies, lies
Can I give 0 stars?
What a pathetic company. I don't understand why FNB uses them to deliver cards.
My last two interactions were as follows:
1. I received numerous emails and sms' stating the courier will deliver my card between 08:00 and 10:00, yet he didn't show. I was called at 11:30 and told the driver was waiting for me...This after I moved a meeting from 09:00 to 11:00 so that I would be available when the courier (was supposed to) show up.
2. For the other card I received an sms stating the courier is "a few minutes away"... An hour and a half later I phoned them and asked what their definition of a few minutes are, and was told the agent will follow-up with the driver and get back to me...Like magic nothing happened. Two hours after the sms I phoned again, and was informed that the driver will call me when he arrives to deliver my card.
Why am I getting these sms' if there is zero truth to them?
Never ever will I use this company to send any package.
However after reading some of the other reviews for CCD Couriers, it seems that the problems I experienced are widespread, thus there will need to be a lot of on time deliveries to me before I will consider using them when sending a package.
However after reading some of the other reviews for CCD Couriers, it seems that the problems I experienced are widespread, thus there will need to be a lot of on time deliveries to me before I will consider using them when sending a package.