1 reviews | Active since May 2014
Promise of Delivery for 5 Weeks
<p>I so tired of waiting for a package from Afrihost to be delivered by CCD couriers. We have been waiting for this package for almost 5 weeks now, I have personally spoken to the call center since 20 January 2017 probably 10 times maybe more, every single time with a promise of the delivery on a specific day! Still with no success. </p> <p> </p> <p>Monday it was suppose to be delivered, no delivery, phone call later, promise of Wednesday, spoke to the courier himself yesterday, promise again he will be here before the end of the day, sms to say he can't get hold of us, phone call again, promise tomorrow?????? With a note that the contract holder HAS to be present to sign for the package, if it was depend on the promises of the package being delivered over the past few weeks the account holder would not have been able to leave the property at anytime as he would need to wait?</p> <p> </p> <p>I am taking this up with Afrihost aswell, but I am to say the least just utterly fed up with fighting on a daily basis for a BASIC service to be delivered. And worst is the fight has not yet stopped as I am STILL waiting! </p>
Good afternoon Mr. Scholtz,
We have attempted to contact you on the numbers provided by Afrihost and subsequently left messages.
Kindly contact us back on *** as we would like to offer you delivery of your parcel tomorrow (Friday 10-02-2017), and discuss this matter further.
Regards,
The CCD team
***
***
www.ccdcouriers.co.za
Good afternoon Mr. Scholtz,
We have attempted to contact you on the numbers provided by Afrihost and subsequently left messages.
Kindly contact us back on *** as we would like to offer you delivery of your parcel tomorrow (Friday 10-02-2017), and discuss this matter further.
Regards,
The CCD team
***
***
www.ccdcouriers.co.za
Good afternoon Mr. Scholtz,
Confirming that we will deliver your parcel to you tomorrow (Friday 10-02-2017).
Upon delivery you will need to produce the following documents for verification and RICA purposes (copies of both documents are required):
• Your valid green bar-coded ID or smart ID card
• A proof or residence that is in your name, has your physical address on it and not older than three months.
The proof of residence should not be a once off statement or letter
Please accept our sincerest apologies for the inconvenience caused due to the service failure.
The matter will be investigated as we endeavour to always provide the best service and the necessary action will be taken against the responsible parties.
We thank you for taking the time to bring this matter to our attention.
Regards,
The CCD team
***
***
www.ccdcouriers.co.za
Good afternoon Mr. Scholtz,
Confirming that we will deliver your parcel to you tomorrow (Friday 10-02-2017).
Upon delivery you will need to produce the following documents for verification and RICA purposes (copies of both documents are required):
• Your valid green bar-coded ID or smart ID card
• A proof or residence that is in your name, has your physical address on it and not older than three months.
The proof of residence should not be a once off statement or letter
Please accept our sincerest apologies for the inconvenience caused due to the service failure.
The matter will be investigated as we endeavour to always provide the best service and the necessary action will be taken against the responsible parties.
We thank you for taking the time to bring this matter to our attention.
Regards,
The CCD team
***
***
www.ccdcouriers.co.za
Good afternoon Mr. Scholtz,
Confirming the successful delivery of your package on 10-02-2017.
Regards,
The CCD team
***
***
www.ccdcouriers.co.za
Good afternoon Mr. Scholtz,
Confirming the successful delivery of your package on 10-02-2017.
Regards,
The CCD team
***
***
www.ccdcouriers.co.za
Received thank you.
Received thank you.
