Poorest Service of All Time (Bad customer Experience)

Am extremely upset with your poor service. My wish was to have a different courier company or serious business to deliver my parcel. CCD sent me sms texts saying delivery will be between 8am to 12pm.... I waited till to waste my airtime and call their call center to find out what's going on. Like really? Why kick against the *****s? All CCD had to do was to communicate on time than keeping quiet. RAM courier is by far better. Improve your service or leave the business. Am so hurt and frustrated.