POOR SERVICE DELIVERY

Item: CCD Couriers
Rating: 1
Author: Tshidi M

Poor service. Spoken to one of the couriers about my parcel to be delivered at 14:30 at my workplace. He agreed with the time. The courier never arrived. A member from CCD phoned me, I explained the matter. He said he will contact me again, still waiting for the call. And the only answer I receive from CCD they will escalate the matter and some one will phone me back. But cant tell me when it will be.

Helpful (0)

Replies (3)

Tshidi M's updateReviewer Update

01 Mar 2023, 16:37

I HAVE BEEN CALLING YOU SINCE MORNING AND I ADVISED YOU THAT M GOING FOR LEAVE TODAY AND M GOING TO KZN SO I NEED MY PARCEL TO BUT YOU GUYS REFUSED.

I DID ADVISE THAT THIS IS MY ONLY DELIVERY ADDRESS: 155 WEST STREET, SANDOWN, SANDTON, 2031.

CONTACT: ***

IF YOU ARE FAILING TO DO SO PLEASE PASS MY PARCEL TO RAM COURIERS FOR THEM TO DELIVER IT TODAY ASAP AT MY WORKPLACE

Tshidi M's update01 Mar 2023, 16:37

Reviewer Update

Tshidi M's updateReviewer Update

02 Mar 2023, 08:24

HOW COME A BIG COMPANY LIKE CCD COURIERS CAN'T DELIVER PARCEL TO CUSTOMER'S AS PER CUSTOMER REQUEST.

I'M WAITING FOR MY PARCEL AND THEY TELLING ME THAT MY PARCEL WILL BE DELIVERED BETWEEN 3-5 O'CLOCK.

CAN I GET MY PARCEL ASAP, IF NOT SO I WILL TAKE LEGAL ACTIONS.

I NEED MY PARCEL AT 9:30AM TODAY

Tshidi M's update02 Mar 2023, 08:24

Reviewer Update

Tshidi M's updateReviewer Update

03 Mar 2023, 08:12

M STILL WAITING FOR THE SIM CARD TO BE ACTIVATED TILL TODAY, WHAT KIND OF SERVICE ARE YOU OFFERING TO CLIENT.

Tshidi M's update03 Mar 2023, 08:12

Reviewer Update

M STILL WAITING FOR THE SIM CARD TO BE ACTIVATED TILL TODAY, WHAT KIND OF SERVICE ARE YOU OFFERING TO CLIENT.