1 reviews | Active since Mar 2018
Poor service CCD Couriers
I have been sitting here for 20 minutes. The service is incredibly poor and slow and no onone seems to be bothered about urgency and they are more worried about their friends lunch. The collectors seem not to be interested in collecting the goods and drag their feet and laugh
Good afternoon Miss Seopa,
Thank you for sharing your experience with us.
Please accept our apology for the inconvenience caused due to the service you received while at our offices to collect your cards.
An internal investigation will be done to establish where we have failed and ascertain what can be done to maintain the client experience when a delay occurs.
Confirming that all your cards were handed over to you during the collection.
Kind regards,
Kayleigh Smit
Executive Manager - Communications
***
www.ccdcouriers.co.za
***
Best regards,
Good afternoon Miss Seopa,
Thank you for sharing your experience with us.
Please accept our apology for the inconvenience caused due to the service you received while at our offices to collect your cards.
An internal investigation will be done to establish where we have failed and ascertain what can be done to maintain the client experience when a delay occurs.
Confirming that all your cards were handed over to you during the collection.
Kind regards,
Kayleigh Smit
Executive Manager - Communications
***
www.ccdcouriers.co.za
***
Best regards,