1 reviews | Active since Dec 2016
Poor service
<p>Was contacted by CCD to deliver my FNB card, asked if they could deliver to my FNB Branch and was told it is not allowed although a previous card was delivered there (in this year) by the them. Agreed that they could then send it to my home and should have been delivered between 08h00 and 10h00, got a call that said they are running late and would be at my house before 11h00. As I am typing it is 11h40 and nothing. Called CCD and was just transfered from one person to the other. Not even another call explaining what is going on. Waste of my day, cannot believe FNB makes use of them.</p>
Good morning Mr. Du Toit,
Please accept our sincerest apologies for the inconvenience caused due to the late delivery and service received 29-12-2016.
The matter has been investigated and we assure you that corrective action will be taken against all the parties involved in this service failure.
Thank you for sharing your experience with us.
Kind regards,
The CCD team
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www.ccdcouriers.co.za
Best regards,
Good morning Mr. Du Toit,
Please accept our sincerest apologies for the inconvenience caused due to the late delivery and service received 29-12-2016.
The matter has been investigated and we assure you that corrective action will be taken against all the parties involved in this service failure.
Thank you for sharing your experience with us.
Kind regards,
The CCD team
***
***
www.ccdcouriers.co.za
Best regards,
