Poor Service

STILL awaiting FNB card to be delivered.CCD call-centre assured me delivery would be 10am-11am on Tuesday (10th March) morning. Called CCD in the afternoon to confirm as no delivery arrived.Spoke to Tebogo who apologised for forgetting to file the request & assured me it would happen today (11/3).<br> I told him I was unavailable at 10am-11am due to meetings but available from 3pm onwards.He acknowledged the request and I received an SMS confirming delivery for 1pm-3pm.Though this wasn't the agreed time I planned my day to ensure I was available from 1pm.Then I get a call as I'm going into an offsite 10am meeting saying driver's arrived at EXACTLY the time I said I would be unavailable.Forgot again?<br> I asked that the driver return at the agreed time of 3pm.<br> Noone arrived.Called in again at 3:30pm to inquire.Spoke to Lebo who told me the driver was still in the area and she would check with him if he could still deliver.I asked (TWICE!) how she would confirm this with me-she said she would call.No call.When I called in again now just after 17h00 it's outside office hours.<br> Shockingly poor service for something so simple.My experience with CCD so far is one of gross incompetence **sigh**