Poor Service

I am really not happy with your service.

Firstly, the consultant who called me for my address had an attitude, hence she ended up writing a wrong address. Secondly, when I then give the correct address to your driver, she tells me she has other appointments for delivery (what about me?). The only people I could give credit to is your consultant who was trying to resolve the issue but now because of your inefficiency I now opted for my cards to be delivered at one of FNB branches and will be charged R100. Whose fault was it in the first place, now that I will have to pay a certain fee for collecting at a branch. Please get your house in order or leave the business to people who can do a better job. THIS IS NOT ON.