Poor Service

I ordered by new cards, I received sms notification that my card will be delivered to me via courier. For the past 2 weeks I have had to get notifications from the courier company regarding experiencing delays, but no further explanation or rescheduling of delivery.

I have called the courier company and unfortunately the explanation/excuses given are rather unacceptable. I have been sent from pillar to post and I on the other had have to keep making countless follow ups to find out when I can expect delivery of my card when there is zero efforts from the courier company.