Poor service
Made appointment to have my Cards delivered on 19/11/2018. Got a message that delivery was delayed.
Phoned later to find out how long and courier couldn't give me a time.
on 20/11/2018 got a missed call and voice message stating to call them back, which i tried, 5 TIMES to NO ANSWER!
On the 6th attempt I got through and was told I need to reschedule delivery for 21/11/2018 - which I can't do. It is not my fault the delivery was delayed and now I sit with the inconvenience.
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Replies (2)
CCD Couriers's replyOfficial
20 Nov 2018, 12:32Good day Mr Jörg-Werner Nänny, Confirming that you have been contacted and the delivery of your parcel is scheduled for this afternoon. Please accept our apologies for the service failure experienced yesterday. Kind regards, Kayleigh Smit Executive Manager - Communications *** www.ccdcouriers.co.za ***
Best regards,
CCD Couriers's reply20 Nov 2018, 12:32
Official
Good day Mr Jörg-Werner Nänny, Confirming that you have been contacted and the delivery of your parcel is scheduled for this afternoon. Please accept our apologies for the service failure experienced yesterday. Kind regards, Kayleigh Smit Executive Manager - Communications *** www.ccdcouriers.co.za ***
Best regards,
's updateReviewer Update
20 Nov 2018, 14:27Thank you I have now received my card.
I did have to throw my toys out the cot a bit to make it happen, but thank you!
's update20 Nov 2018, 14:27
Reviewer Update
Thank you I have now received my card.
I did have to throw my toys out the cot a bit to make it happen, but thank you!