POOR POOR NON SERVICE DELIVERY

I have been waiting for 2 days for a delivery. It is expected of the client to be available from 08:00 until 16:00. However they do not pitch, do not call and do not deliver. NO respect for a clients time. At 15:49 today 10/4/22 a received a message that the delivery was delayed. I had to call their office to find out what that implies, I was assured, after the operator spoke to the courier, that the delivery would be done before 18:00. At 18:28 no delivery, I had to call again only to be told that the courier got stuck and that I could reschedule. POOR POOR POOR SERVICE. I will be taking this up with the company that sent my parcel with CCD