Poor, disrespectful unprofessional service.

I waited for a delivery for more than 10 days after being told that it Wil take 3_5 working days for Rain purchases. They never call they just send messages. I called they arranged for delivery 28.09.23 between 10am and 12pm. I waited still and after 12 a message instead of a call tells me they are delayed. After leaving the office. I'm called by my colleague that they are at the gate. The delivery guy is so rude. He made the delay my problem and refused to bring the parcel where I am. He was rude and disrespectful made it seem like my problem when he can't do his job timeously. Th call cntre also useless they don't consider costomer first and professionalism.