TM
Trevor M

1 reviews | Active since Sept 2017

14 Sept 2017, 12:21

Poor delivery and customer service

First they give me a time for the delivery. i hold everything off until then. It goes more than an hour and i am stuck waiting for this delivery.

I then call the durban office on ********** where they cut me off thrice!

Poor, poor service!!

0
Replies (2)
CCD Couriers
CCD Couriers's reply14 Sept 2017, 13:05
Official

Good afternoon Mr. Misthry,

Thank you for taking my call. I confirm the delivery of your card will take place today still.

Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***

CCD Couriers
CCD Couriers's reply20 Sept 2017, 10:39
Official

Good morning Mr. Misthry,

Confirming the successful delivery of your card on Thursday 14-09-2017.
I have investigated the service failure and would like to apologise for the inconvenience caused due to the breakdown in service.

Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***