1 reviews | Active since Nov 2019
PATHETIC SERVICE!!
What a pathetic service!! I ordered a Wifi router through Rain on the 28th of July 2023. After 4 failed attempts to have the package delivered by CCD couriers, a month later I have still not received anything!!
Neither Rain nor CCD couriers follow up with me or contact me. I get sms's or emails to say they tried to contact me which is a lie as my phone is right next to me the whole day. When I phone Rain they say the package is with CCD but they will get back to me, which they never do. When I phone CCD I book the delivery and on day of delivery they do not arrive, I once again phone, then CCD tells me that my package has not arrived from Rain.
So who's lying to whom here??
An absolute **** is what this is!!
I received a phone call to book the package for delivery , I asked the lady if they have actually found the package which has been missing for more than a month now. She couldn't answer me and said she'll find out and phone me back. It's no 15:00 and have had no further contact.
Pathetic customer Service
I received a phone call to book the package for delivery , I asked the lady if they have actually found the package which has been missing for more than a month now. She couldn't answer me and said she'll find out and phone me back. It's no 15:00 and have had no further contact.
Pathetic customer Service