1 reviews | Active since Aug 2012
PATHETIC SERVICE AND NON DELIVERY OF CARD
It has been more than THREE weeks and CCD have not delivered a credit card.<br> I am utterly shocked that a company with the worst customer service, still receives businees from the likes of FNB.<br> CCD were notified by email and telephone that the person will not be availabe for delivery on the day that they wanted to deliver. The suggested date for delivery was not adhered to and then they call to confirm that they will deliver on the 21st which is a Public Holiday then they state that they will deliver on the 22nd, however we told them we will not be available. Yet on the 22 nd they called to deliver and we informed them that we were not available but they could deliver on the 24th. They call this morning to state that they will deliver and when we confirmed they notify us that the vehicle has left. 5 minutes later another call with the same as stated, repeated.<br> Every time they call you can be rest assured that another person will call you about the SAME issue.<br> Really Senior Management should contact me if they really care about giving Customer Sevice as they have lost the plot that they run a Courier Company but their delivery times are worst than The ****rnet of yesteryear.
Confirming that your card is scheduled to be delivered tomorrow (30 March 2016).
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
Confirming that your card is scheduled to be delivered tomorrow (30 March 2016).
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
