PATHETIC SERVICE

FNB linked the delivery of my credit card with CCD. Received no phone calls from them to confirm the delivery date. Received an email stating they have been unable to contact me. Called their service centre the next day, gave the receptionist my reference number and she puts me through to the call centre. Gave my reference number to the call centre agent, she tells me she can’t help cause their system is not working and hangs up the phone. Tried calling again today, no answer. FNB SHOULD CHANGE THEIR COURIER COMPANY. Pathetic service.