1 reviews | Active since Sept 2017
Pathetic service
Was phoned last Friday to arrange delivery of card. Was told going to be delivered today a week later even got an email confirming today as the delivery date. when I got back from work nothing had been delivered I phoned them and was told that it was only being delivered next week when I said that it was arranged for today the guy said he would get his manager to phone me which never happened so I called back 2 hours later and was told the same thing that a manager would get back to me which didn't happen when I tried to call back again no answer, obviously they just went home.
Good afternoon Mr. Watkins,
I confirm receipt of your delivery query. Contact will be made with you first thing Monday morning to arrange a delivery.
The delivery failure will be investigated. Please accept my apologies for the inconvenience caused to you in this regard.
Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***
Best regards,
Good afternoon Mr. Watkins,
I confirm receipt of your delivery query. Contact will be made with you first thing Monday morning to arrange a delivery.
The delivery failure will be investigated. Please accept my apologies for the inconvenience caused to you in this regard.
Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***
Best regards,
Good afternoon Mr. Watkins,
I confirm that the delivery of your first card took place 02-10-2017 and your second card was delivered 04-10-2017.
Thank you for giving us the opportunity to amend this situation and I would again like to apologize for the level of service you have received.
Please let me know if you require any further assistance, now or in the future (contact details listed below).
Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***
Best regards,
Good afternoon Mr. Watkins,
I confirm that the delivery of your first card took place 02-10-2017 and your second card was delivered 04-10-2017.
Thank you for giving us the opportunity to amend this situation and I would again like to apologize for the level of service you have received.
Please let me know if you require any further assistance, now or in the future (contact details listed below).
Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***
Best regards,