Pathetic service
<p>Substandard service. I was told they will deliver between 11 and 12 today so scheduled my entire day around it. By 12pm, I phoned to find out what's going on and they said a driver will arrive in 30 min. At 13:00 I called was and I was told they will check the whereabouts of the driver. At 16:00 they connected me with the driver who said he is on the way. At 17:00 I got a message saying there's a delay in delay in the services. It's now 8 hours after the original scheduled delivery time and they still haven't pitched, and now their phone line is closed. BAD SERVICE. NEVER USE THIS COMPANY!</p>
Good evening Mr. Mahlas,
Thank you for taking my call. As discussed; we will deliver your Discovery package tomorrow (20-06-2017) between the hours of 09:00 and 10:00.
Please accept my apologies for the inconvenience caused due to the non-delivery and I confirm that the service failure will be investigated.
Kind regards,
Kayleigh Smit
***
Good evening Mr. Mahlas,
Thank you for taking my call. As discussed; we will deliver your Discovery package tomorrow (20-06-2017) between the hours of 09:00 and 10:00.
Please accept my apologies for the inconvenience caused due to the non-delivery and I confirm that the service failure will be investigated.
Kind regards,
Kayleigh Smit
***
Good morning Mr. Mahlas,
Confirming that your package was successfully delivered to you earlier this morning.
Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***
Good morning Mr. Mahlas,
Confirming that your package was successfully delivered to you earlier this morning.
Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***