DM
Doctor M

1 reviews | Active since Oct 2016

30 Mar 2017, 10:54

Pathetic Service

<p>I have ordered a bank card on the 18 March 2017. According to them the delivery takes three days of woking hours. I received a call on the 23 March 2017 at abount 16:52 from them promising that the card will be delivered on in 24 March 2017 during the day. The card was neverdelivered as promised. On the 27 March 2017 i gave them a call and they promised that the card will be delivered 28 March 2017 also an SMS was sent to that indicate that the card will be delivered between 4-5. Again on the 29 I gave them a call on the number ********** 028 requesting clarity and also to find out if they will be able to deliver my card or I should go to FNB branch to apply for a new card. The consultant indicated that I should not as the card is on it's way as they have spoken to the driver. Today is the 30 March 2017 still no card I contacted them again and I still get bthat same story. A WORD OF ADVICE PLEASE DO NOT USE CCD COURIERS AS THEY CLEARLY DO NOT KNOW WHAT THEY ARE DOING. THIER SERVICE IS PATHETIC PATHETIC PATHETIC, SIS. </p>

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Replies (1)
CCD Couriers
CCD Couriers's reply30 Mar 2017, 12:31
Official

Good afternoon Mr. Mosia,

Confirming that a member of our management team has made contact with you and your request to have the card cancelled will be actioned accordingly.

Please accept our sincerest apologies for the inconvenience caused to you in this regard.

Kind regards,

The CCD Team

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www.ccdcoruiers.co.za

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