Pathetic service

<p>FNB is doing their clients a total injustice in making use of CCD Couriers, agents continiously capture the delivery address incorectly, theu make arrangements to deliver the card then take it to the incorect address then you as a client of a major bank must reschedule the delivery and then again taking it to the wrong address, making calls to them with out any agent making any effort to go the extra mile. How can you call yourself a courier company you clearly have no understanding of what it means to do a delivery. The delivery is not just that of delivering a parcel it is about client satisfaction. </p>