WV
Warren V

1 reviews | Active since Mar 2017

02 Mar 2017, 13:42

Pathetic Service

<p>I was scheduled a delivery on Tuesday 28 Feb and two days later i still havent received my goods. The call center is completely hopeless. Standard bank uses them to deliver Istore store cards, I would encourage Standard Bank to move away from this terrible courier company cause this make Standard Bank look bad as well. The worst i have ever come across.</p>

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Replies (2)
CCD Couriers
CCD Couriers's reply02 Mar 2017, 17:21
Official

Good afternoon Mr. Visser,

Confirming delivery of your card tomorrow (03-03-2017) between the hours of 08:00 and 10:00.

Please have the following documentation ready upon delivery for FICA and verification purposes(clear copies of both documents required):

  • Your original green bar-coded or smart ID card
  • Proof of residence in your name, has your physical address on it and not older than three months. The proof of residence must not be a once off invoice/letter and no document from Standard Bank

Kind regards,

The CCD team

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www.ccdcouriers.co.za

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CCD Couriers
CCD Couriers's reply06 Mar 2017, 09:56
Official

Good morning Mr. Visser,

Confirming the successful delivery of your card.

Please accept our sincerest apologies for the inconvenience caused to you in this regard.

Kind regards,

The CCD team

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www.ccdcouriers.co.za

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