Pathetic inflexible service

CCD Couriers is the absolute definition of incompetence. They make all these flashy claims about being “flexible”, “forward-thinking”, and “innovative”, but in reality, their service is stuck in the dark ages. Their call centre agents and delivery drivers act like it’s still the 1990s, completely clueless and outdated in their thinking.

I’ve been waiting for my Capitec card for over a month—a card I need for my daily transactions—and CCD Couriers flat-out refuses to deliver it. Even after Capitec gave clear instructions for the delivery, these people continue to drag their feet and mishandle the entire situation in the most shockingly *********** way imaginable.

At this point, I’m beyond frustrated. It’s not just a delay—it’s negligence, plain and simple. They are holding onto something essential to me for no valid reason. Pathetic service.