1 reviews | Active since Nov 2017
Pathetic delivery service
On 20th of November 2017 I received a call drom CCD to confirm delivery address for my fnb card. After having to repeat myself several times, they confirmed they had the right address. the next day they called regarding delivery and was at the wrong address... They advised that my card will be delivered on Friday 24th of November... Later they called stating it will be delivered on Monday 27th. Monday I received several smses and emails confirming they are on their way.. Even stated they will be at my place in 10 minutes. Today 28th at 15:17 still no card. They called this morning again stating that they will only deliver it on Thursday. This is totally unacceptable!
Good afternoon Miss. Viljoen,
Confirming receipt of your delivery query and that you have been contacted.
The service failure is currently being investigated and feedback will be provided once completed.
Your card is currently scheduled to be delivered tomorrow (Wednesday 29-11-2017).
Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***
Best regards,
Good afternoon Miss. Viljoen,
Confirming receipt of your delivery query and that you have been contacted.
The service failure is currently being investigated and feedback will be provided once completed.
Your card is currently scheduled to be delivered tomorrow (Wednesday 29-11-2017).
Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***
Best regards,
Good afternoon Miss. Viljoen,
Confirming that your card has successfully been delivered.
Please accept our sincerest apologies for the inconvenience caused due to the service rendered.
Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***
Best regards,
Good afternoon Miss. Viljoen,
Confirming that your card has successfully been delivered.
Please accept our sincerest apologies for the inconvenience caused due to the service rendered.
Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***
Best regards,