CS
Cayleigh S

1 reviews | Active since Mar 2019

05 Mar 2019, 10:15

Pathetic Customer Services and Broken Promises

Good Day

id like to inform you that the service ive received from your company has been absolutely pathetic!! i have been **** to constantly wasted hundreds of rands of airtime trying to get you guys to deliver on the date you promised, its a week later and at least 50 calls and about 50 broken promises. i am so upset by the way i have been treated unfairly

i am constantly made to hold for 10 minutes for a supervisor before calls are dropped

I have has enough of this pathetic service, no customer should be treated this way!!! with a rand for the amount of promises ive received, i could be a billionaire!

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Replies (1)
CCD Couriers
CCD Couriers's reply05 Mar 2019, 11:12
Official
Good day Cayleigh Schmidt, 
 
Thank you for bringing this matter to  our attention and for taking our call.
Confirming that delivery of your parcel is scheduled for the tomorrow, 6 March 2019 between the hours of 8:00 and 10:00.
 
Kind regards,
Kayleigh Smit
Executive Manager - Communications
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www.ccdcouriers.co.za
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