PV
Paul V

1 reviews | Active since Sept 2016

29 Mar 2018, 18:02

Pathetic Courier Service

I placed an order with Afrihost on the 22nd of March. I received an SMS on Monday the 26th stating that they have collected my parcel and that they would deliver on Thursday, already upset that they could only deliver to me on Thursday I phoned them and asked why they could only deliver on Thursday at which point I was told that they are fully booked. So Thursday came and I received and sms that they would deliver my order between 12:00 and 16:00. No delivery received! This is the most pathetic courier service I have ever had the displeasure of dealing with in my life!

0
Replies (2)
CCD Couriers
CCD Couriers's reply30 Mar 2018, 10:54
Official

Good morning,

I confirm receipt of your delivery query.
Please accept my apology for the level of service you have received, contact will be made with you first thing Tuesday morning by a member of our management team in order to resolve this matter.

Kind regards,
Kayleigh Smit
Executive Manager - Communications
***
www.ccdcouriers.co.za
***

Best regards,

CCD Couriers
CCD Couriers's reply03 Apr 2018, 18:02
Official

Good evening,

Confirming that your parcel was successfully delivered to you today.
Please accept our apologies for the level of service received and the inconvenience caused to you in this regard.

Kind regards,
Kayleigh Smit
Executive Manager - Communications
***
www.ccdcouriers.co.za
***

Best regards,