1 reviews | Active since May 2017

24 May 2017, 15:42

PATHETIC!!!!!

<p>I received numerous phone calls, e-mails even a meeting request to please be available between 10:00 and 12:00, after 8, 10 Minute long phone calls starting at 12:05, it is now 15:30 and I was just told that the courier was at the delivery address and that he had my wrong number???? how is this possible if I have received atleist 4 smses to the correct number??? after sitting here for the whole day cancelling meetings to get my new bank card that I need to buy things.</p> <p> </p> <p>This is really pathetic and I am considering to cancel my account with FNB for causing all of the frustration. My office is in the same mall as one of their branches, yet they tell me they cannot accept card deliveries at a branch and force us to make use of useless companies like yourself.</p>

0
Replies (2)
CCD Couriers
CCD Couriers's reply24 May 2017, 18:14
Official

Good evening Mr. Taljaard,

Confirming that you have been contacted and the delivery of your card has been rescheduled for tomorrow.

Please accept our apologies for the inconvenience caused due to the service rendered.

Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***

Best regards,

CCD Couriers
CCD Couriers's reply26 May 2017, 09:50
Official

Good morning Mr. Taljaard,

Confirming the successful delivery of your card.

Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***

Best regards,