Pathethic Service from CCD Couriers

The service of CCD Couriers really sucks so bad that it got me thinking why are they still in business because it looks like they all don't know what to be done and how to do it effectively. I was expecting a delivery from them from 10h:00 - 12h:00, so I had may day planned that after I got my delivery, I'll start making client consultations for all my meetings were scheduled for after 12h:00. Upon realising that this courier might be running late, I called the number that I got via sms (021) ********** and guess what?, it just rings, no answer, I phoned several times about 8 times just to speak to someone and finally I got through to someone I provided my reference so that they can track my delivery and I was advised that the courier guy doesn't have a device with him so he is waiting for one and God knows when would that be. What irritated me is that they didn't even have the courtesy to inform clients of these delays, so I requested that I speak to the Manager (Justin Van Der Merwe) so we talked and promised to get back to me after he has established what is causing the delay.

Soon after that I get a call from Nazlynne who wanted to know if the my parcel was delivered and when I start questioning her what is happening at CCD Couriers, she then runs and give the phone to someone else, Eish what it really happening with this company, because they are upgrading their system, parcels cannot be delivered on time and yet they take them for delivery, Really now.