Not the first time

Driver arrived after 13h15 yesterday when I was not available and outside of the agreed time period, 08h00 - 12h00. I had waited until 13h00 and then left as I had to be somewhere else. He advised me to call him when I was available. I called multiple times after 15h00 but there was no answer. This is highly inconvenient as you are supposed to deliver important documents