NOT SUBMITTING DOCUMENTS TO ABSA

<p>Good Day<br /> <br />Just got of the phone with absa call centre and was told that my documents are not on the system.<br /> <br />I have sent them prior to delivery of Gold credit Card.<br /> <br />The Credit card was delivered by CCD Couriers and they took all the necessary documents on Friday 5th of May 2017.<br /> <br />Phoned Friday and Saturday and send that it will take 3 working days to activate card.<br /> <br />ITS BEEN 4 WORKING DAYS THUS FAR.<br /> <br />Phoned again today, was told that documents has to be sent again.<br /> <br />SOMEONE AT CCD COURIERS are NOT doing their job?? why hasn't the documents been submitted to ABSA?<br /> <br />SEE BELOW EMAIL RECEIVED AND AS PER THIS EMAIL GAVE THEM THE COPIES I HAVE on FRIDAY 5TH OF MAY<br /> <br />Dear MR H VAN DER BERG</p> <p>Please note that we will deliver your ABSA Master Gold Chip Card on May 5 2017 between 12 -4. Please have the following documents available</p> <p>Collect ID<br />Collect Copy of Proof of Residential Address not older than 3 months and in your name \ Home Verification Form<br /> (After 10 February 2017)<br />Collect latest 3 months payslips or latest 3 months bank statements or Declaration of 3 months income<br /> POI Months (February | March | April)<br />All documents must be in your name and dated</p> <p>Please accept this meeting request to confirm availability. Alternatively contact us on ********** 200 or ********** to make alternative arrangements.</p> <p>Your reference number is ABS14122</p> <p>Regards<br />CCD Team<br /> <br />I request that you get the better copies from CCD COURIERS ASAP AND SUBMIT THEM<br /> <br />Hope to get this all sorted out promptly<br /> <br />Regards<br />Heinrich van der berg<br /> ********** </p>