1 reviews | Active since Oct 2016

19 Oct 2016, 10:57

Not Impressed!

<p>My FNB card was supposed to be delivered on Friday 14 October between 12:00 - 14:00, at 14:30 I called the call centre the agent who picked up hung up. At 15:00 I tried again and the agent took my details saying he will check where the driver is and revert back to me. He never called me back and no card received. They tried calling me on Saturday but I couldn't pick up their calls. They called me on Monday to arrange for today 19 October between 08:00 -10:00, it is now 10:56 and still no delivery. I'm not impressed at all. </p>

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Replies (1)
CCD Couriers
CCD Couriers's reply19 Oct 2016, 12:16
Official

Good afternoon Miss. Nyama,

Thank you for taking the time to bring the matter to our attention.

Confirming the successful delivery of you card.

Please accept our sincerest apologies for the inconvenience caused to you in this regard.

Kind regards,

The CCD Team

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www.ccdcouriers.co.za

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Best regards,