CvdB
Cedric van den Berg

1 reviews | Active since May 2016

17 May 2016, 11:21

not acception proof of address

<p>my standard bank credit card needs to be delivered by ccd couriers. When the delivery guy came to deliver the card he did not want to accept my proof of address. I queried this with ccd couriers and Grace Mahlango rep**** via email what is required on the proof of address. All the info is on the letter I had to give the driver. No she will take this up with the bank to confirm if they can accept the proof. She also stated that they now require a hand written letter as proof of address. </p> <p> </p> <p>How ridicules can this get. They are with holding my credit card at this moment. I have used the same proof of address to apply for car finance and this credit card, but the COURIER COMPANY does nit want to accept it. </p> <p> </p> <p>This needs to be sorted out asap as the credit card is not their property and further actions eill be taken if they do not deluver my card before 16:00 today!</p>

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Replies (1)
CCD Couriers
CCD Couriers's reply03 Jun 2016, 11:24
Official

Good afternoon Mr. van den Berg

Confirming that your card was successfully delivered on 17 May 2016.

We thank you for taking the time to share your experience with us.

Kind regards,

The CCD Team

***

www.ccdcouriers.co.za