Not a reliable courier company that Fnb uses

Please explain to me why did you say you are delivering on Monday just to be called at 3:26pm to be told it will be here Tuesday morning. It is 6:03pm and yet you still have not responded. I will be notifying FNB of the poor service received by you.

I cannot sit everyday and wait for you, are your going to reimburse me for the cancelation of customer i had to move to day and then again had to move to tomorrow just to wonder if you are actually going to pitch