1 reviews | Active since May 2017

24 May 2017, 16:42

Non existing service

<p>What the hell is FNB doing using a company like this???</p> <p> </p> <p>I have tried to phone them so many times and no one answers. I think the number in all the FNB messages direct to an unattended phone at CCD. The service sucks. I was supposed to get my card between 8 and 10 this morning (after confirming the appointment a week ago). Then I received a call stating it will now be between 2 and 4 today and now I get an SMS saying it is delayed and an agent will contact me. </p> <p> </p> <p>Are they on their way, do they need to re-schedule or have they gone home after deciding they do not give a ****. I have phoned countless times today and no one has answered... EVER!!!!</p> <p> </p> <p>What a horrible experience.</p>

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Replies (1)
CCD Couriers
CCD Couriers's reply24 May 2017, 18:29
Official

Good evening Mr. Nigrini,

Confirming the delivery of your card.

Please accept our apologies for the inconvenience caused due to the level of service rendered today. The matter will be investigated and escalated to th relevant departments for further action to be taken.

Kind regards,
The CCD Team
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www.ccdcouriers.co.za
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Best regards,