Non existent service

I am waiting for a deliver for my Yoco card machine and delivery is just non existent. I have to apologize to Yoco company. I will be cancelling my Yoco card Machine and using alternative source for my card payments which is ver sad because I have been really very happy wit Yoco for the last year and half. This is a replacement machine as mine is faulty. CCD Couriers are absolutely pathetic to say the least.