DO
Devyn O

1 reviews | Active since Sept 2017

29 Sept 2017, 18:03

Non delivery of FNB card, shocking service!!

Terrible service from CCD Couriers. Excuse after excuse, driver never arrives when they say he will arrive. Phone call after phone call to no avail... just got of the phone with them now and the said they can't deliver the card and I need to go and collect from my nearest FNB branch. Really? What business are you running if you cant fulfill your primary service - delivery.

0
Replies (2)
CCD Couriers
CCD Couriers's reply30 Sept 2017, 11:56
Official

Good day Mr. Ortmann,

Confirming that you have been contacted and the delivery of your FNB card will take place on Monday (02-10-2017).
Please accept my apologies for the level of service rendered and I thank you for giving me the opportunity to reschedule this appointment.

Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***.

CCD Couriers
CCD Couriers's reply02 Oct 2017, 14:19
Official

Good afternoon Mr. Ortmann,

Confirming the delivery of your card took place this morning at 10:00.

Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***