1 reviews | Active since Feb 2011
Non-Delivery of Afrihost parcel
<p>I have ordered and paid for items and the courier fee from Afrihost on Monday, 10th July 2017.</p> <p>I spoke to the CCD call centre on Wednesday 12th July. They informed me that delivery will be today, 17th July and confirmed which documents I will need to have ready.</p> <p>I received a SMS and email this morning to confirm that my parcel will be delivered today....</p> <p>At 13:30, 15:30 and 16:15 I phoned CCD to check when delivery will take place... I waited till 18:00 at my office and needless to say NO DELIVERY!!!</p> <p>NO PHONE CALL FROM DELIVERY PERSON!!! </p> <p>JUST NOTHING!!</p> <p>Looking at the negative reviews, I'm surprised that they still exist. Surely the companies thats using them should realise that they do not deliver ...</p> <p>If I could give CCD a negative star rating it will be -5</p>
Good morning Mrs. du Toit Brand,
I confirm receipt of your delivery query. A member of our management team will be making contact with you shortly to discuss this matter. Please accept my apologies for the inconvenience caused due to to the service received.
Kind regards,
Kayleigh Smit
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www.ccdcouriers.co.za
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Good morning Mrs. du Toit Brand,
I confirm receipt of your delivery query. A member of our management team will be making contact with you shortly to discuss this matter. Please accept my apologies for the inconvenience caused due to to the service received.
Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
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Good afternoon Mrs. du Toit Brand,
Confirming that our system has been updated to reflect your request to have this order cancelled.
Kind regards,
Kayleigh Smit
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www.ccdcouriers.co.za
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Good afternoon Mrs. du Toit Brand,
Confirming that our system has been updated to reflect your request to have this order cancelled.
Kind regards,
Kayleigh Smit
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www.ccdcouriers.co.za
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Good Afternoon Kayleigh Smit
Thank you for the call from your Cape Town Branch manager that did phone me, as indicated I already cancelled the order on Monday, 17 July 2017 at 21:00 due to your courier not delivering my parcel by 18:00.
Please ensure that I do get refunded the courier fees via Afrihost.
Yours sincerely
Hanlie du Toit-Brand
Good Afternoon Kayleigh Smit
Thank you for the call from your Cape Town Branch manager that did phone me, as indicated I already cancelled the order on Monday, 17 July 2017 at 21:00 due to your courier not delivering my parcel by 18:00.
Please ensure that I do get refunded the courier fees via Afrihost.
Yours sincerely
Hanlie du Toit-Brand