Non delivery

Unreliable!! I have stayed home for two days now and still no bank cards. Received a SMS to say they were 2 minutes away, still waiting!!! Stayed in the whole day again today as they were delivering between 8am &4pm, no delivery! On calling the company I am told I "missed" the courier!!! I never left my home for even one minute! Now to stay home for day 3 in the hope of recieving my bank cards!!!!!