No Delivery

On Friday 19th June I spoke about a deliver of my card for Monday 22nd, a meeting followed to confirm. i state that i will leave the office at 1 pm, but the driver only called at 1:20. We made another arrangement for today, Friday the 26th for 8 -10am. but I have not heard anything from the CCD. I made numerous attempts to go help but to no success. <br> What irritates me the most is that i have been patient and understanding, i even told the lady that I spoke to on phone that if there are any delay they must just give me a call and we take if from there. but that has not happened <br> This delay is complicating matters for me, as the nature of my job means I am not always in the office. it means my clients must work around CCD schedule until someone decides to assist me.