MWEB should move away from using CCD Couriers

I've ordered an LTE device and sim from MWEB. In 2 days the parcel was with CCD couriers. I got confirmation. When CCD contacted me they then asked me to send proof of residence. When I sent it via email the lady said there was a discrepancy on my address just because MWEB captured the street behind my house which doesn't appear on my proof of residence. That happened because MWEB consultant used Google maps to find my house address in order to figure out if my area has an LTE service. CCD then said they won't send me the parcel instead I have to contact MWEB to arrange for them to update my address to what appears on my proof of residence. I called and they did. Apparently it takes about 24 hours for @MWEB to update the address. I followed up till it was done. I then called CCD to follow up and they said to me that they got an email from MWEB to update the address but they're waiting for the system to update and they will contact me. It's been 2 days now and there's no communication from CCD and I want data to work as we are working from home due to lock down. Right now I'm stuck and I don't know what to do. This service is pathetic. I've used so many courier services but this is the worst ever seen. I've spent over R50 calling this 2 companies with no luck in getting my parcel. I want to work.