1 reviews | Active since Jun 2017
<p>1. First appointment - they went to the wrong suburb (after me giving them the correct address)</p> <p>2. Resceduled for a week later - was supposed to deliver between 1-2. Got an sms saying they are delayed. </p> <p> - At 16:00 there was still no sign of the couriers & when phoning their call centre nobody could give me an answer. Got promised they will call me back - NOTHING. I had to phone 3 times the next morning to ask what's going on. Every time I get transferred to someone else that knows nothing. Promised to call back in 10 mins. 2 hours later I have to phone them myself again, still with no answers from them. </p> <p> </p> <p>They are literally the most useless / time wasting couriers I've ever had to deal with. To think that this is what FNB clients have to deal with just to received their cards. </p> <p> </p> <p>I hope FNB takes this seriously and find someone else for their deliveries because this isn't making live any easier. </p> <p> </p> <p>And as we speak I was promised a call 30mins ago already - what a JOKE!!!!!</p>
Good afternoon Ms NICOLETTE COETZEE
We confirm receipt of your delivery query which will be investigated and we apologize for any inconvenience caused.
I confirm that CCD Management will make contact with you to resolve this today, 15th June 2017.
***7
Regards,
Johanita Porter
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***
Best regards,
Good afternoon Ms NICOLETTE COETZEE
We confirm receipt of your delivery query which will be investigated and we apologize for any inconvenience caused.
I confirm that CCD Management will make contact with you to resolve this today, 15th June 2017.
***7
Regards,
Johanita Porter
***
***
Best regards,
Good afternoon Ms NICOLETTE COETZEE
I confirm that CCD will deliver this card to you today, 15th June 2017 as arranged.
***7
Regards,
Johanita Porter
***
***
Best regards,
Good afternoon Ms NICOLETTE COETZEE
I confirm that CCD will deliver this card to you today, 15th June 2017 as arranged.
***7
Regards,
Johanita Porter
***
***
Best regards,
Issue was resolved & card delivered.
Thanks for the speedy assistance.
Issue was resolved & card delivered.
Thanks for the speedy assistance.
Good Day Ms NICOLETTE COETZEE,
Thank you for taking the time to confirm receipt of your card.
Kind regards,
Johanita Porter
***
***
Best regards,
Good Day Ms NICOLETTE COETZEE,
Thank you for taking the time to confirm receipt of your card.
Kind regards,
Johanita Porter
***
***
Best regards,
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