1 reviews | Active since May 2017

02 May 2017, 13:03

Most bull**** couriers service in SA

<p>I ordered Yoco speed point from Capetown, they sent it and confirmed delivery to be made on Friday the 28th April between 8-12 midday. The ****** courier confirmed the delivery for friday from wednesday the 26th via email everyday until friday morning. Only to call me at 11:00 saying that they won't deliver the parcel they can only deliver on Tuesday the 2nd of May. Its Tuesday the 2nd. There's no call from them, I call them and they say they will not deliver today.... Management is not accountable and this is disgusting...... </p>

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Replies (3)
CCD Couriers
CCD Couriers's reply02 May 2017, 13:20
Official

Good afternoon Lucia,

Confirming that a member of our management team will be making contact with you shortly.

Kind regards,

The CCD team

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www.ccdcouriers.co.za

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CCD Couriers
CCD Couriers's reply03 May 2017, 17:28
Official

Good afternoon Lucia,

Confirming that your parcel was successfully delivered to you earlier today.

The matter has been investigated and escalated to the relevant departments for corrective action to be taken.

We sincerely apologise for the inconvenience and frustration caused due to our service failure.

Kind regards,

The CCD team

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www.ccdcouriers.co.za

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's update04 May 2017, 07:37
Reviewer Update

Thank you