BK
Bradley K
1 reviews | Active since Apr 2016
15 Apr 2016, 13:54
Miscommunication
First incident took 2 weeks to receive new Card. Never Delivering on the date Provided. Recent occurrence is when I missed a call, called back within 10min only to be told driver has moved to another delivery and must reschedule. This Reflects bad on FNB's service. Call center is very unprofessional. What does is take to have this sorted ???? >:(
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CCD Couriers's replyOfficial
15 Apr 2016, 15:17Hello bkirsten,
Confirming that your card has been delivered.
The matter will be investigated and corrective action taken against the parties responsible for the service failure.
We thank you for taking the time to share your experience with us.
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
Confirming that your card has been delivered.
The matter will be investigated and corrective action taken against the parties responsible for the service failure.
We thank you for taking the time to share your experience with us.
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
Best regards,
CCD Couriers's reply15 Apr 2016, 15:17
Official
Hello bkirsten,
Confirming that your card has been delivered.
The matter will be investigated and corrective action taken against the parties responsible for the service failure.
We thank you for taking the time to share your experience with us.
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
Confirming that your card has been delivered.
The matter will be investigated and corrective action taken against the parties responsible for the service failure.
We thank you for taking the time to share your experience with us.
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
Best regards,